Referral information

Child and Adolescent Mental Health Services in Herefordshire and Worcestershire provides specialist mental health support services to children and young people. In the majority of cases, referral will be made by professional such as a GP or health practitioner for a child or young person to be referred into our services.

All referral information for our services is available below, however we encourage you to visit our services pages first to find out more.


Worcestershire Single Point of Access (SPA) referral information

The below details should be used to refer in to Worcestershire CAMHS services listed here: Eating Disorders, CAMHS Plus, Learning Disability Services, Specialist CAMHS (Tier 3).

CAMHS only accepts referrals from professionals working with children and young people where there is concern that the child/young person has a mental health problem.

Referral documents 

Please send your referral to:

  • Address: CAMHS Single Point of Access, Aconbury North, Newtown Rd, Worcester, WR5 1JG
  • Email:
  • Phone: 01905 520520
  • Working hours: Monday to Friday 9.00am - 5.00pm

We also accept internal referrals via the child or young person's keyworker. 

Worcestershire Reach4Wellbeing referral information

All referrals to CAMHS Reach4Wellbeing service must be made via this  referral form

The service is still currently taking online referrals, you need to be aware that the schedule of group appointments has not be finalised for 2024. All referrals will be considered by the service, triaged, and placed on a holding list. At a point a group becomes available you will be notified by the service. 

Referrals welcome from:

  • Young people aged 13+
  • Parent/ carers
  • All professionals

Completed forms should be sent to:

We accept referrals where:

  • The child/young person has a Worcestershire GP.
  • The child/young person is between 5 to 18 years old.

We are currently unable to accept referrals if the child or young person:

  • Is currently engaged in a moderate to high level therapeutic intervention for a mental health illness.
  • Is currently under or is waiting to be seen by another CAMHS team 
  • Partakes in regular deliberate self-harm which is severe in nature
  • Has experienced multiple traumatic episodes
  • Requires one to one talking therapy support
  • Has made attempts to take own life and/or a deliberate overdose
  • Is currently receiving support from the Youth Justice Service
  • Requires intervention for their behaviours that are not linked to low to moderate emotional regulation difficulties

The Starting Well Partnership run groups for parents/carers who would like to build on their existing parenting skills and learn new approaches to support and recognise the feelings behind their child’s behaviour.

Once a referral is received it will be discussed at our earliest possible triage meeting

  • If the referral is accepted a letter to inform the parent/carer or young person (over the age of 16) of the outcome and an invite to the next available group will be sent.
  • There are occasions where our service may not be beneficial or be best placed to meet the child or young person’s needs; a referral outcome letter will explain why this is and what alternative options are available.

Referrals and feedback

Referrals can be made by Social Workers, through Liquid Logic, or by Child and Adolescent Mental Health Service (CAMHS) practitioners and health professionals through the Trust's staff intranet. To access the portal please use the link below which will also allow you to access online training and information.

Unfortunately we cannot accept referrals from family members/carers.

If you are a young person or carer who looks after a young person, who has had support from Anchor, your feedback is important to us. Please click the link below to complete our feedback form.

Worcestershire CAMHS CAST referral information

A child/young person can be refered into the CAMHS CAST service by a professional if;

  • They are registered with a GP in Worcestershire
  • Have consent from parents/carer

Referrals for CAMHS CAST must be completed on this referral form and sent to: Any referrals sent to the CAMHS single point of access email will not be processed.

More information for professionals is available in this leaflet.


Herefordshire CAMHS Single Point of Access (SPA) referral information

The information below is used to refer to all Herefordshire CAMHS services, apart from the Eating Disorders service.

All referrals into Herefordshire CAMHS must be completed by professionals using the CAMHS referral form. Guidelines for referrers is also available.

The CAMHS team in Herefordshire receive referrals from people who work closely with children and young people such as GPs, school nurses, health visitors, social workers, specialist staff within schools and paediatricians.

Referrals are screened by the team to make sure they are suitable and to identify urgent referrals. When a referral is accepted the family or young person will be invited to make a CHOICE appointment. Other professionals may also be invited to this appointment.


Confidentiality is very important to CAMHS - all the information given in CAMHS appointments is confidential. Usually only the person who made the referral and the GP will know about the appointments.

The team will only share information about young people when we feel it is absolutely necessary, and the clinicians will always explain what information is being shared and why.

Sometimes it can be helpful to share information, for example with schools or other health staff.

The CAMHS clinician will discuss the information to be shared and ask children, young people and their families/carers for consent to share. Sometimes young people do not want to share their information with their parents/carers. This can be identified in the referral. The CAMHS clinician will discuss this with the young person to understand more about their circumstances and assess whether they are competent to make that decision for themselves.

If there are concerns that a child or young person may be at risk of harm, CAMHS will always share this information with the relevant agencies, though we would hope to inform the child or young person and their family/carers about the referral and the reasons for this.

If you are unsure about anything, please ask the team.

CAMHS Herefordshire Eating Disorder referral information

Herefordshire CAMHS Eating Disorder service can be made from this referral form by GP/professionals only.

Please the completed form by emails to or:

CAMHS, Benet Building, Ruckhall Lane, HEREFORD, HR2 9RP
Tel: 01432 220450

Both counties

Wellbeing and Emotional Support Teams in Schools referral information

Referrals into our service are made through the mental health lead within the specific education setting.

The child or young person can also self-refer via the school staff, who will then discuss it with the Mental Health Lead.

Parents/carers can also refer to the service via the designated Mental Health Lead within the school.

Please note that we are an early intervention service and do not offer urgent services. If you are in a crisis or experience severe thoughts of harming self, you can find information about who to contact in emergency and available support.


Youth Justice Service referrals

Referrals are made to the link workers by youth justice officers.   

The service supports those up to the age of 18 years and who are open to the Youth Justice Service.