Accessing the service

All referrals into Herefordshire CAMHS must be completed by professionals using the CAMHS referral form.

The CAMHS team in Herefordshire receive referrals from people who work closely with children and young people such as GPs, school nurses, health visitors, social workers, specialist staff within schools and paediatricians.

Referrals are screened by the team to make sure they are suitable and to identify urgent referrals. When a referral is accepted the family or young person will be invited to make a CHOICE appointment. Other professionals may also be invited to this appointment.


Confidentiality is very important to CAMHS - all the information given in CAMHS appointments is confidential. Usually only the person who made the referral and the GP will know about the appointments.

The team will only share information about young people when we feel it is absolutely necessary, and the clinicians will always explain what information is being shared and why.

Sometimes it can be helpful to share information, for example with schools or other health staff.

The CAMHS clinician will discuss the information to be shared and ask children, young people and their families/carers for consent to share. Sometimes young people do not want to share their information with their parents/carers. This can be identified in the referral. The CAMHS clinician will discuss this with the young person to understand more about their circumstances and assess whether they are competent to make that decision for themselves.

If there are concerns that a child or young person may be at risk of harm, CAMHS will always share this information with the relevant agencies, though we would hope to inform the child or young person and their family/carers about the referral and the reasons for this.

If you are unsure about anything, please ask the team.

Herefordshire Child and Adolescent Eating Disorder Service

Herefordshire's community eating disorder service is a specialist service within the CAMHS team that specifically treats eating disorders in children and young people between the ages of 8 to 17 and ½. The team are made up of specialist eating disorder mental health professionals who work across the county.

We offer treatment for young people which includes family therapy and cognitive behavioural therapy (CBT). We also provide consultation and offer a parent support group on a quarterly basis.

Treatments will start a maximum of 28 days after the referral has been accepted however, if your case is urgent treatments can start within 1 week. If the young person's physical state is life threatening due to their eating disorder behaviours they may be admitted to a paediatric ward by the paediatric team.

When someone is referred to us, we meet with them for an assessment to find out more about the problem and see if we can be of help. Sometimes our team might not be the best place for the individual; in that case we will refer on to a service that can best support them. If we can help, we will work with the person on a recovery programme.

What could treatment involve?

It can be difficult to accept that you have an eating disorder, and asking for help can be a confusing and daunting experience. You might feel scared, angry, ashamed, or guilty. We understand that this can be a very challenging time for you and those people who are closet to you but want to support you through it. Remember, eating disorders are complicated, and you might need a lot of support from professionals to get better. Recovery is possible.

We can help you to recover and the team will use different methods to help you through our recovery:

  • Family based treatment: A whole-family approach is about treating the impact on the whole family and identifying how everyone can support the person with the eating disorder.
  • Individual therapy: The staff at CAMHS offer different types of therapy depending on what will be best for you.
  • Dietetic support: Individual meal plans will be established with our dietician.
  • Medication: Though it is not a standard treatment for an eating disorder, medication may be considered for other additional concerns such as low mood.
  • Medical monitoring: Eating disorders can be dangerous for the body and can cause medical complications so we monitor physical health and weight.
  • A psychoeducation: This means increasing knowledge and understanding of the editing disorder with the young person, and exploring things such as body functioning, triggering factors and health risks.

Service details

Service hours:  9am - 5pm
Location: Herefordshire, countywide
Management team: Elaine Cook-Tippins - Service Manager

Help and resources

If you are a child or young people please visit the our information section to find out more about feelings and emotions.